Privacy Policy

1. Introduction

Welcome to Shorai Matrix ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shoraimatrix.com or use our overseas education consulting services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or when you contact us. The personal information that we collect depends on the context of your interactions with us and may include:

• Personal Details: Name, email address, phone number, and physical address.
• Academic Information: Educational history, transcripts, test scores (e.g., IELTS, TOEFL, GRE), and academic interests.
• Document Data: Passports, visas, and financial documents required for university and visa applications.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To evaluate your profile for university admissions and career counseling.
• To submit applications to partner universities on your behalf.
• To assist with visa applications and pre-departure procedures.
• To send administrative information, such as updates to our terms, conditions, and policies.
• To respond to your inquiries and offer customer support.

4. Will Your Information Be Shared?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. For example, we must share your academic and personal details with prospective universities and relevant immigration authorities to facilitate your study abroad process. We do not sell your personal data to third parties.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have questions or comments about this notice, you may email us at info@shoraimatrix.com or by post to: